Paying for your collection.
Most jobs are paid on the day. Where a deposit applies it is on your quote first, and this page explains exactly how it is taken — and the things we will never ask you for.
Three situations, and that is all of them.
On the day
Card at the door, cash, or a bank transfer once the work is done. This is how most collections are paid, and nothing is taken before we arrive.
A deposit, on larger jobs
Only on bigger clearances, and only where it is written on the quote you already agreed. We send you a payment link; the deposit comes off the final price.
Business accounts
Contractors, agents and offices are invoiced to the account address, payable within the period stated on the invoice.
What happens, step by step.
There is no payment form on this website. Your card details never reach us — the payment page belongs to our card provider, and we only ever see that it was paid.
It is on your quote
The amount, and the fact that a deposit applies at all, is written on the quote before you agree to anything. No surprises by phone.
We send you a link
By WhatsApp or email, for that job and that exact amount. It is made fresh each time — a link is never for a figure you have not seen.
You pay on a secure page
Card, Apple Pay or Google Pay. The page is run by our card provider, not by us.
You get a receipt
Sent straight to you by the card provider. The deposit is taken off the balance, and the balance is settled on the day.
Three things that are always true.
If anything about a request for money does not match what is below, stop and ring us before you pay.